FAQ

FAQs

You can buy Oster products in any Coleman and KitchenAid Store and major retail outlets (SM, Rustans, Landmark).

Yes, you may buy it here on our website or on Lazada and Shopee.

Please take note that all online orders may take around 5 to 10 business days, depending on your current location. But, in case you need to find out where your order is, kindly follow the order tracking number assigned to you. Should the order be passed the advised timeline, kindly email: sales@focusglobalinc.com

Kindly contact any of our service centers here.

For blender products, click here  and for other kitchen appliances, click here.

Oster® is the only blender brand with an All-Metal Drive™ which means the entire blade and shaft of the blender is 100% made of metal. Since it is also trademarked, other blender brands cannot have a completely metal drive.

Kindly visit any of our service centers here to purchase an extra bottle.

You may send your proposal directly to: sales@focusglobalinc.com